My Account maintenance Friday 1 November - Tuesday 5 November 2024

We are carrying out routine maintenance from 2pm on Friday 1 November. My Account and some online forms will be unavailable during this time. We apologise for any inconvenience caused.

My Account maintenance

3. Preparing EHC Plans

Local authorities will be adopting a key working approach whereby the family has a single point of contact.

A key worker’s role is usually to support the family by liaising with the different professionals involved in any assessments of the child and to coordinate everything.

Families may, in addition, receive support from an independent supporter from the voluntary or private sector.

Independent workers are intended to help families through the process and would be someone who does not work for the local authority.