My Account maintenance Friday 1 November - Tuesday 5 November 2024

We are carrying out routine maintenance from 2pm on Friday 1 November. My Account and some online forms will be unavailable during this time. We apologise for any inconvenience caused

My Account maintenance

6. Preparing for a flood

People and pets

  • Listen to your local radio and TV weather forecasts and for advice from the emergency services
  • Alert your neighbours, particularly the elderly
  • Store food and water upstairs
  • Bring caged outdoor pets inside
  • Move all pets with food, water, bedding and litter trays upstairs
  • Flood advice - RSPCA website

Property and furniture

  • Move your car to higher ground
  • Roll up carpets and rugs and move them out of the way
  • Empty furniture drawers and cupboards
  • Take furniture upstairs, if possible
  • Raise furniture on bricks and pull away from the wall
  • Weigh down furniture which is too heavy to move
  • Fasten plastic bags around the legs of wooden furniture to help minimise absorption of water
  • Take down curtains or wrap them round the curtain pole
  • Store valuable or sentimental items and important documents upstairs

Electrics and gas

  • Move computers and other electrical equipment upstairs or above the flood level
  • Turn off mains gas and electricity
  • Disconnect electrical appliances

Drains and plumbing

  • Put plugs in sinks and weigh them down with something heavy to prevent backflow from the drains
  • Weigh down the toilet seat