My Account maintenance Friday 1 November - Tuesday 5 November 2024

We are carrying out routine maintenance from 2pm on Friday 1 November. My Account and some online forms will be unavailable during this time. We apologise for any inconvenience caused

My Account maintenance

Heatwave advice

  • Try to keep out of the sun between 11am and 3pm.
  • If you have to go out in the heat, wear sunscreen, walk in the shade and wear a hat.
  • Wear light, loose-fitting cotton clothing.
  • Avoid physical exertion.
  • Drink lots of cold drinks and avoid excess alcohol, caffeine and hot drinks.
  • Eat cold foods, especially salads and fruit with high water content.
  • To cool yourself down, take a cool shower or bath, sprinkle water over the skin or clothing, or keep a damp cloth on the back of your neck.
  • Never leave anyone in a closed, parked vehicle, especially infants, young children or animals

People at risk:

Look out for others, especially vulnerable groups such as:

  • Older people, especially older women and those over 75.
  • Babies and young children.
  • People with serious mental health problems.
  • People on certain medication.
  • People with a serious chronic condition, particularly breathing or heart problems.
  • People who already have a high temperature from an infection.
  • People who misuse alcohol or take illicit drugs.
  • People with mobility problems.
  • People who are physically active, like manual workers and sportsmen and women. 

Further advice

Download advice about caring for yourself and others during a heatwave.