Report a housing problem

Repairs to your home

Repairs if your home is managed by First Choice Homes Oldham (FCHO)

If you need a repair at your FCHO home, reporting it is easy.

Use the MyAccount portal 24/7, 365 days a year.

Log in at:

Find more information on the First Choice Homes Oldham website.

Repairs if your home is managed by Regenda

There are lots of ways you can report your repair to us:

Send us a private message on Facebook or Twitter (please do not share any personal information publicly over social media).

Visit our reception which is open to the public Monday to Friday, from 9.30am to 4.30pm.

  • You can find the details of our offices here

If you need to report an emergency repair (for example, you have a loss of heating, an uncontainable water leak or loss of power) 

  • Call 0344 736 0066

Our phone lines are open 24 hours a day, seven days a week for emergency repairs.

Repairs if your home is managed by Oldham Council

How you can provide feedback or request repairs if you are a direct tenant of the Council:

Repairs by Private Landlords

When you rent a property from a private landlord, the landlord is required to comply with the law relating to housing repair.

Advice and information

Mould and damp in the home 

Mould and damp in your home can cause serious health problems including allergies, or trigger asthma attacks.

Neighbouring property causing damage to your home

What to do if your neighbour's property is defective and causing problems for your property.

Let us know about someone sleeping rough

The details you provide will help support services find the individual and connect them to support.

Report an empty home

Help the Council keep neighbourhoods safe and cared for by reporting empty homes.