My Account issues

If you are asked to add a service that you already have access to, please do not try to add the service or request a PIN. We hope to resolve the issue soon and apologise for any inconvenience caused.

Struggling with the cost of living? We Can Help.

Rising cost of living - We can help

Are you worried about the rising cost of energy bills, food, and transport? You are not alone, the cost of living is rising and is affecting many of us.

We know it's a difficult time for many so please be aware support is available for you.

We can help with issues like debt, finding a job, heating your home, feeding your family and more.

You can ring us on the Oldham Helpline: 0161 770 7007

Open Monday to Friday, 9am to 5pm

A text service is also available on: 07860 022876

Help near you

Oldham Council, together with its partners, are delivering more services locally as part of their drive to meet residents needs better.

Libraries and centres in the five districts of Oldham will host core services while addressing the specific needs of its residents in the area, whether it’s people struggling to manage their money, mental health or housing issues.   

At the same time help will be on hand for residents who prefer to access services online.